Legal & Policies

Policies

This legal and policies page refers to Detillens Limited as ‘Detillens’, ‘we’, and ‘us’, while referring to the client and/or user as ‘the client’, ‘customer’, ‘user’, or ‘you’.

Please note that we reserve the right to modify, amend, and update the policies outlined below at any time.

As a user, you are responsible for regularly reviewing this page to stay informed of any changes. Any updates made to this section will take effect immediately from the date they are implemented.

Privacy Policy

What Information Do We Collect?

In addition to the data gathered through our cookies and analytics, as detailed below, if you submit a contact form, we collect your name, email address, telephone number, any files you upload, and enquiry details when you voluntarily submit a service enquiry or contact form on our website or reach out to us via telephone.

How Do We Store Your Information?

The privacy of our users and clients is of the utmost importance to us. When you provide us with your information, rest assured that it is securely stored. We take every precaution to safeguard the information you share with us to the best of our ability.

At Detillens, we have a strict policy against sharing your information with any external organisation unless required by law or for the benefit of your application, for example. Should we foresee the need to share your information externally, we will notify you in advance and seek your consent.

Cybersecurity Disclosure

Despite our best efforts to ensure the highest level of security and protection for the information you provide, we cannot guarantee absolute protection against cyber-attacks or unauthorised access. However, we are committed to taking all possible precautions to prevent such incidents. In the unfortunate event that your information is compromised or leaked due to a cyber event or related incident, we will promptly notify you in accordance with UK and GDPR regulations.

Cookies Policy

This section explains what kind of information cookies collect, how we utilise this information, and the reasons for storing these cookies.

Our website, like most others, uses cookies to enhance user experiences. These cookies are small text files that are downloaded to your device. Please be assured that we do not and will not use cookies to collect any personally identifiable information.

We also provide instructions on how to prevent cookies from being stored. However, please note that disabling cookies may result in a downgrade or impairment of certain features on this website.
If you are uncertain about the necessity of cookies, we recommend keeping them enabled to ensure that any services you use on this website function properly.

Disabling Cookies

You can stop the use of cookies by adjusting the settings on your browser. For more details, please refer to your browser's support section.

Be aware that disabling cookies will affect the performance of this website, as well as other websites you visit, and may result in certain features of this site being disabled.

The Cookies We Set

Forms-Related Cookies

When you provide information via a form, cookies may be placed to retain your user information for future communications or user experience improvements.

Site Preferences Cookies

To enhance your user experience on our website, we offer the option to customise your preferences for site functionality. To ensure your preferences are saved, we use cookies to store this information each time you interact with our site. While essential cookies are automatically enabled when you visit our website, you can adjust additional preferences through the cookie settings available on our site.

Third-Party Cookies

This website may also utilise cookies from reputable third parties. Below is a detailed overview of the third-party cookies that may be used.

This website may use Google Analytics, a widely trusted analytics solution, to help us understand how you navigate our site and to enhance your browsing experience. These cookies may track various aspects such as the duration of your visit, the specific pages you view, your interactions, and more. The data collected through these analytics helps us improve and engage with our website.

For more details on Google Analytics or cookies, please refer to the official Google Analytics page. If you prefer not to be tracked by Google Analytics, you have the option to opt out by visiting their opt-out page. For general information on cookie usage, you can visit the aboutcookies.org website.

Additionally, this website is created using Wix Studio, a website development tool tailored for agencies, and is hosted on Wix servers. Your data may be stored in Wix's databases and relevant applications, which are securely protected behind a firewall. For insights into Wix's privacy practices and policies, please visit their official website.

Application Form Submissions

When you submit an application form via our website, we collect various types of personal and professional information to assess your suitability for roles or opportunities. This may include:
 

• Personal Details: Name, email address, contact number, and country of residence.

• Address: Your current residential address and any previous addresses as required.

• Educational Information: Details of your academic qualifications, including schools, universities, degrees, and certifications.

• Professional Experience: Employment history, including past and current job roles, employers, responsibilities, and references.

• File Uploads: Any relevant documentation such as CVs, cover letters, portfolios, and other supporting files.

• Other Information: Any additional information you provide that may assist in your application process, such as skills, qualifications, or job preferences.
   

How We Use Your Application Data

The information you provide during the application process is used solely for recruitment purposes. We may be required to share your application details with external organisations if it is relevant to your submission or opportunities we have available, for example. Please contact us if you foresee this being an issue.

Storing Your Application Data

Your data is stored securely and in compliance with all applicable data protection laws. We retain your application data for the duration necessary to complete the recruitment process or as required by law. If you would like your data to be removed from our systems post-recruitment, please contact us to make this request.

Security of Uploaded Files

We take the utmost care in ensuring that any files you upload, such as CVs or other personal documents, are stored securely. Please note that we cannot accept responsibility for malicious files that may be uploaded unintentionally by users. As a precaution, please ensure all files submitted are free of malware or other harmful content.

For further information on any of the above, please contact steve@detillens.com.